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North Lakes Distributing Inc. Shipping Policy
Returns
If any product does not satisfy your needs, or if the product arrives damaged, it may be returned within 15 days of order receipt for a full product refund. Before sending your item back, you must call our office at1-888-486-6268 for your Return Material Authorization (RMA) Number. Chemicals, once opened are not returnable.
Returned merchandise must be in its original box, in new condition and include all instructions, and the invoice or packing slip.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Shipping Policy
Shipping Time -- Most orders received before 1:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 1:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
Consider any shipping or transit time offered to you by North Lakes Distributing Inc. or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
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